Free BMS and Charger
Leadtime: 7 days
Posted by Kati Wilson on 30th Aug 2020
Ping customer service was first class, advice professional and battery is the best. I left it on the bike off the charge by accident, and it had drained a bit when I went to use it, but if you leave it on trickle it stays topped up. Love this company. So helpful and nothing is too much trouble. Thank you!
Posted by Chip Mefford on 22nd Oct 2019
So, for the same price, I was now able to afford a 15ah version.
I couldn't be happier with Ping batteries.
I use mine pretty much daily, in all weather. The first
one I had, I did not properly care for. Left it out on the charger in temps
as low as -15f/-26c, discharged it into protect a few times, and still
it lasted me for almost 7 years! I am taking much better care of this one.
Posted by Gilles on 28th May 2018
battery and BMS are quality, and the service and responses to my questions is at the top ! Thanks !
Posted by Robert Hyppolite on 14th Feb 2018
Only problem is the noise very loud of the charger
Posted by Trevor Lees on 26th Feb 2017
Great service and support would recomend them to my associates as a souce of quality product.
Posted by Brynjar Bye on 27th Nov 2015
Very fast delivery.
Batterypack used several times in temperatures down to -10degC / 14 degF, and the temperature drop has not drained the pack so much as I feared, Capacity is good inside the borders of acceptation.
Posted by ak on 23rd Jun 2015
I bought the 36v 15 ah battery with the uprated BMS.
I have now had several rides and so far I am very pleased.
I shopped around for a long time. The reviews on ping batteries read very good and I asked a lot of questions before buying and the customer service from ping was first class.
Posted by matthew on 16th Mar 2015
i did a lot of reading on the forums regarding where to buy a battery, the only recommendation was ping batteries .i have only had it on my e bike for a week and i am more than happy with the product
.I have a mid drive gng e bike and it compliments it perfectly. The service and response from ping was very professional and was delivered much faster than expected.
thank you ping
Posted by Al Hutchison on 16th Mar 2015
For product knowledge, quality and customer service, Ping gets 5 stars from me all round!
I have purchased a number of different items over the last year, and have always enjoyed outstanding service and first class products, made to order, and with utmost care and attention.
I freely recommend Ping to all my friends and associates.
Posted by Happy Customer on 31st Dec 2014
Deciding to buy a battery replacement for my electric bike, from someone so far away from North America, was a bit scary. But the lithium ion battery that came with the ebike I bought locally, did not last long. And after a couple not so great experiences with local e-bike retailers, who could not answer basic questions about the battery replacements they were selling, I did some research and after reading through many discussions about various battery replacement options, I felt reasonably confident that ordering a Ping battery was going to be my best option.
From what I read, Ping has a reputation for a high quality product, and excellent customer service. And my own recent experience has also been entirely positive.
I do not have a lot of technical skills, and Ping very kindly and completely answered all my questions (there was a lot!) and he helped me choose the best battery for my situation. After discussing the connection options, for a small additional fee he made a couple custom modifications which helped make the battery easier to install on my bike. The excellent customer service made me feel I was buying this battery from an ethical individual who really makes an effort to be sure customers get what they need. Which was very appreciated!
After I made the purchase, the battery arrived very quickly, about a week sooner than I was expecting it, and after some simple wiring to connect the new battery, my electric bike is working again!
All in all a good experience! Thank You!